Swim Central Guide

Swim Central is the online system used for managing memberships, entering competitions and checking results. Please see below for a guide on how to use the system. For information on annual membership fees, click here.

The recomended browser when using Swim Central is Google Chrome.

If you experience any issues with the system, please contact Swimming Victoria on 9230 9400 or refer to Swimming Victoria's support page.

New members

How to join M1 

To join M1, follow the steps below. Please note that a parent or swimmer must be aged 18+ to register. If registering a swimmer aged under 18, a parent must also join as a 'dry member'.

1. Go to Swim Central and select 'register'
2. Confirm your email address and sign in
3. Accept the terms and conditions then complete your profile
4. Click on the home button in the rop right hand corner to take you to the home page
5. If you are a parent with children under 18 years, you will need to select 'family set up' to create profiles for your children (dependants) - as shown here
6. Return to the home page
7. To select a membership product to attach to each person in the family, click on the 'shopping' button
8. In the shopping page, enter M1* in the search box to bring up the membership options (the picture below shows the 5 categories)
9. Select the applicable membership category (select a dry membership for parents and swimming membership for swimmers)
10. Click 'add to trolley'
11. Repeat process for each family member (remember to change to the applicable profile in the family set up section)
12. Go to trolley (top-right of screen) and make payment

Subscribe to news

Once you have joined M1, please subscribe to our weekly news to keep up to date with news and information.
 

Existing members

Account activation 

If you are an existing M1 member, you will need to activate your account. The account must be activated by a parent (or swimmer if aged 18+), so please remember to use the email address associated with the parent or adult swimmer.

To activate your account:

• Go to the forgot password page and enter your email address. If the correct email address has been entered, an email will be sent requesting a new password be set (if no email is received, it is likely that the email address is incorrect).
• Once a new password has been set, login.
• Once logged in, a family PIN will need to be set. This PIN allows parents to manage membership and entries for each child in the family.

Click here for detailed instructions on activation.

Renewing membership

Please note that Swimming Victoria now require that a parent also join as a 'dry' member if a swimmer is aged under 18.

To renew your membership:

1. Ensure you have activated your account (as explained above)
2. Login to Swim Central as a parent or adult swimmer*
3. Click on the 'shopping' button
4. Once in the shopping page, enter M1* in the search box to bring up the membership options (the picture below shows the 5 categories)
5. Select the applicable membership category (select a dry membership for parents and swimming membership for swimmers)
6. Click 'add to trolley'
7. Repeat process for each family member (remember to change to the applicable profile in the family set up section)
8. Go to trolley (top-right of screen) and make payment

Click here for detailed instructions on membership renewal.

* If a swimmer is now aged 18+ but is still classified as a dependent in Swim Central, the swimmer's parent can login and go into the 'family set up' section and 'graduate' the adult swimmer so they are no longer classified as a dependant. This will negate the need for the parent to become a dry member.

Entering a swim meet 

Click here for information.

Membership categories for M1 as shown in the 'shopping' page of Swim Central